/* ============================================================
   PORTALE CLIENTI — style.css
   Personalizzazioni globali (variabili, layout, componenti)
   ============================================================ */

/* ------ Variabili ------ */
:root {
    --portale-primary:   #2563eb;
    --portale-primary-d: #1d4ed8;
    --portale-accent:    #3b82f6;
    --portale-success:   #16a34a;
    --portale-danger:    #dc2626;
    --portale-warning:   #d97706;
    --portale-bg:        #f1f5f9;
    --portale-card-bg:   #ffffff;
    --portale-border:    #e2e8f0;
    --portale-text:      #1e293b;
    --portale-muted:     #64748b;
    --topbar-h:          60px;
    --bottom-nav-h:      64px;
    --radius:            12px;
    --shadow-sm:         0 1px 3px rgba(0,0,0,.08);
    --shadow-md:         0 4px 16px rgba(0,0,0,.10);
}

/* ------ Reset base ------ */
*, *::before, *::after { box-sizing: border-box; }

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    background: var(--portale-bg);
    color: var(--portale-text);
    margin: 0;
    -webkit-tap-highlight-color: transparent;
}

/* ============================================================
   TOP BAR
   ============================================================ */
.portale-topbar {
    position: fixed;
    top: 0; left: 0; right: 0;
    height: var(--topbar-h);
    background: var(--portale-primary);
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0 1rem;
    z-index: 1000;
    box-shadow: var(--shadow-md);
}

.portale-brand {
    color: #fff;
    font-weight: 700;
    font-size: 1.1rem;
    text-decoration: none;
    display: flex;
    align-items: center;
    gap: .4rem;
}

.portale-topbar-right {
    display: flex;
    align-items: center;
    gap: 1rem;
}

.portale-azienda {
    color: rgba(255,255,255,.8);
    font-size: .85rem;
    max-width: 160px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.portale-avatar-btn {
    background: none;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: .3rem;
    padding: .25rem;
}

.portale-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: rgba(255,255,255,.25);
    color: #fff;
    font-weight: 700;
    font-size: .9rem;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 2px solid rgba(255,255,255,.5);
}

.portale-avatar-arrow {
    color: rgba(255,255,255,.7);
    font-size: .6rem;
}

/* ============================================================
   MAIN CONTENT
   ============================================================ */
.portale-main {
    max-width: 900px;
    margin: 0 auto;
    padding: 1.25rem 1rem;
}

@media (min-width: 768px) {
    .portale-main { padding: 1.5rem 1.5rem; }
}

/* ============================================================
   PAGE HEADER
   ============================================================ */
.portale-page-header {
    margin-bottom: 1.25rem;
}

.portale-page-title {
    font-size: 1.4rem;
    font-weight: 700;
    margin: 0;
    color: var(--portale-text);
}

.portale-page-subtitle {
    color: var(--portale-muted);
    font-size: .9rem;
    margin: .2rem 0 0;
}

.wave { display: inline-block; animation: wave 1.5s ease-in-out; }
@keyframes wave {
    0%,100% { transform: rotate(0deg); }
    25%      { transform: rotate(20deg); }
    75%      { transform: rotate(-10deg); }
}

/* ============================================================
   CARD generica
   ============================================================ */
.portale-card {
    background: var(--portale-card-bg);
    border-radius: var(--radius);
    box-shadow: var(--shadow-sm);
    overflow: hidden;
}

.portale-card-header {
    padding: 1rem 1.25rem;
    border-bottom: 1px solid var(--portale-border);
}

.portale-card-title {
    font-size: 1rem;
    font-weight: 600;
    margin: 0;
}

.portale-card .row.g-3,
.portale-card form .row.g-3 {
    padding: 1.25rem;
}

.portale-card form .mt-4 {
    padding: 0 1.25rem 1.25rem;
}

/* ============================================================
   STAT CARDS (dashboard)
   ============================================================ */
.portale-stat-card {
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    padding: 1rem .75rem;
    border-radius: var(--radius);
    background: var(--portale-card-bg);
    box-shadow: var(--shadow-sm);
    text-decoration: none;
    color: var(--portale-text);
    transition: transform .15s, box-shadow .15s;
    border-top: 4px solid transparent;
}

.portale-stat-card:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
    color: var(--portale-text);
}

.portale-stat-card--primary { border-top-color: var(--portale-primary); }
.portale-stat-card--danger  { border-top-color: var(--portale-danger); }
.portale-stat-card--warning { border-top-color: var(--portale-warning); }
.portale-stat-card--success { border-top-color: var(--portale-success); }

.portale-stat-card__icon {
    font-size: 1.5rem;
    margin-bottom: .4rem;
}
.portale-stat-card--primary .portale-stat-card__icon { color: var(--portale-primary); }
.portale-stat-card--danger  .portale-stat-card__icon { color: var(--portale-danger); }
.portale-stat-card--warning .portale-stat-card__icon { color: var(--portale-warning); }
.portale-stat-card--success .portale-stat-card__icon { color: var(--portale-success); }

.portale-stat-card__value {
    font-size: 1.8rem;
    font-weight: 800;
    line-height: 1;
}

.portale-stat-card__label {
    font-size: .75rem;
    color: var(--portale-muted);
    margin-top: .25rem;
}

/* ============================================================
   TICKET ROW
   ============================================================ */
.portale-ticket-row {
    border-left: none !important;
    border-right: none !important;
    padding: .85rem 1.25rem;
    transition: background .1s;
}

.portale-ticket-row:hover { background: #f8fafc; }

.portale-ticket-oggetto {
    font-weight: 500;
    font-size: .95rem;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.portale-ticket-meta {
    font-size: .78rem;
    color: var(--portale-muted);
    margin-top: .2rem;
}

/* ============================================================
   BADGE
   ============================================================ */
.badge-portale-danger  { background: #fee2e2; color: var(--portale-danger);  }
.badge-portale-warning { background: #fef3c7; color: var(--portale-warning); }
.badge-portale-success { background: #dcfce7; color: var(--portale-success); }

/* ============================================================
   ACTION CARDS (desktop)
   ============================================================ */
.portale-action-card {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 1.1rem 1.25rem;
    background: var(--portale-card-bg);
    border-radius: var(--radius);
    box-shadow: var(--shadow-sm);
    text-decoration: none;
    color: var(--portale-text);
    transition: transform .15s, box-shadow .15s;
    border: 1px solid var(--portale-border);
}

.portale-action-card:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
    color: var(--portale-text);
}

.portale-action-card__icon { font-size: 1.6rem; flex-shrink: 0; }
.portale-action-card__title { font-weight: 600; font-size: .95rem; }
.portale-action-card__desc  { font-size: .82rem; color: var(--portale-muted); }

/* ============================================================
   BOTTOM NAV (mobile)
   ============================================================ */
.portale-bottom-nav {
    position: fixed;
    bottom: 0; left: 0; right: 0;
    height: var(--bottom-nav-h);
    background: #fff;
    border-top: 1px solid var(--portale-border);
    display: flex;
    z-index: 999;
    box-shadow: 0 -2px 10px rgba(0,0,0,.06);
}

.portale-bottom-nav__item {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: .2rem;
    text-decoration: none;
    color: var(--portale-muted);
    font-size: .65rem;
    font-weight: 500;
    transition: color .15s;
    padding-bottom: env(safe-area-inset-bottom, 0);
}

.portale-bottom-nav__item i {
    font-size: 1.1rem;
    transition: transform .15s;
}

.portale-bottom-nav__item.active {
    color: var(--portale-primary);
}

.portale-bottom-nav__item.active i {
    transform: translateY(-2px);
}

/* ============================================================
   BOTTONI
   ============================================================ */
.btn-portale {
    background: var(--portale-primary);
    color: #fff;
    border: none;
    border-radius: 8px;
    padding: .6rem 1.4rem;
    font-weight: 600;
    font-size: .95rem;
    transition: background .15s, transform .1s;
}

.btn-portale:hover, .btn-portale:focus {
    background: var(--portale-primary-d);
    color: #fff;
    transform: translateY(-1px);
}

.btn-portale-warning {
    background: var(--portale-warning);
    color: #fff;
    border: none;
    border-radius: 8px;
    padding: .6rem 1.4rem;
    font-weight: 600;
    font-size: .95rem;
    transition: background .15s;
}

.btn-portale-warning:hover:not(:disabled),
.btn-portale-warning:focus:not(:disabled) {
    background: #b45309;
    color: #fff;
}

.btn-portale-warning:disabled { opacity: .5; }

/* ============================================================
   LOGIN PAGE
   ============================================================ */
.login-page {
    min-height: 100vh;
    background: linear-gradient(135deg, #1e3a8a 0%, #2563eb 60%, #38bdf8 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 1rem;
}

.login-wrapper {
    width: 100%;
    max-width: 420px;
}

.login-card {
    background: #fff;
    border-radius: 20px;
    padding: 2.5rem 2rem;
    box-shadow: 0 20px 60px rgba(0,0,0,.18);
}

@media (max-width: 420px) {
    .login-card { padding: 2rem 1.25rem; border-radius: 16px; }
}

.login-logo {
    text-align: center;
    margin-bottom: 1.75rem;
}

.login-logo-icon {
    width: 72px;
    height: 72px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--portale-primary), #38bdf8);
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto .75rem;
    font-size: 1.8rem;
    color: #fff;
    box-shadow: 0 4px 16px rgba(37,99,235,.35);
}

.login-title {
    font-size: 1.5rem;
    font-weight: 800;
    color: var(--portale-text);
    margin: 0;
}

.login-subtitle {
    color: var(--portale-muted);
    font-size: .88rem;
    margin: .3rem 0 0;
}

.login-footer-note {
    text-align: center;
    font-size: .8rem;
    color: var(--portale-muted);
    margin-top: 1.25rem;
    margin-bottom: 0;
}

.btn-show-pass {
    cursor: pointer;
    background: #f8fafc;
    border-left: 1px solid #dee2e6;
    color: var(--portale-muted);
}

.btn-show-pass:hover { background: #f1f5f9; }

/* ============================================================
   FORM helpers
   ============================================================ */
.form-control:focus, .form-select:focus {
    border-color: var(--portale-accent);
    box-shadow: 0 0 0 .2rem rgba(59,130,246,.18);
}

.form-label {
    font-weight: 500;
    font-size: .88rem;
    margin-bottom: .3rem;
    color: var(--portale-text);
}

/* ============================================================
   BTN BACK
   ============================================================ */
.btn-back {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: #fff;
    color: var(--portale-text);
    border: 1px solid var(--portale-border);
    text-decoration: none;
    flex-shrink: 0;
    transition: background .15s;
}
.btn-back:hover { background: var(--portale-bg); color: var(--portale-text); }

/* ============================================================
   TICKET THREAD
   ============================================================ */
.ticket-thread { display: flex; flex-direction: column; gap: 1rem; }

.ticket-bubble {
    max-width: 85%;
    border-radius: 16px;
    padding: .9rem 1.1rem;
    position: relative;
}

.ticket-bubble--operatore {
    background: #fff;
    border: 1px solid var(--portale-border);
    align-self: flex-start;
    border-bottom-left-radius: 4px;
}

.ticket-bubble--cliente {
    background: linear-gradient(135deg, #2563eb, #3b82f6);
    color: #fff;
    align-self: flex-end;
    border-bottom-right-radius: 4px;
}

.ticket-bubble__meta {
    font-size: .75rem;
    font-weight: 600;
    margin-bottom: .4rem;
    display: flex;
    align-items: center;
    gap: .4rem;
}

.ticket-bubble--operatore .ticket-bubble__meta { color: var(--portale-primary); }
.ticket-bubble--cliente  .ticket-bubble__meta { color: rgba(255,255,255,.8); }

.ticket-bubble__time {
    font-weight: 400;
    opacity: .7;
    margin-left: auto;
}

.ticket-bubble__body {
    font-size: .92rem;
    line-height: 1.55;
    white-space: pre-wrap;
    word-break: break-word;
}

.ticket-bubble--cliente .ticket-bubble__body { color: #fff; }

.ticket-bubble__allegati {
    margin-top: .6rem;
    display: flex;
    flex-wrap: wrap;
    gap: .4rem;
}

/* ============================================================
   UPLOAD AREA
   ============================================================ */
.upload-area {
    border: 2px dashed var(--portale-border);
    border-radius: 10px;
    padding: 1.2rem;
    text-align: center;
    cursor: pointer;
    position: relative;
    transition: border-color .15s, background .15s;
}

.upload-area:hover, .upload-area.dragover {
    border-color: var(--portale-primary);
    background: #eff6ff;
}

.upload-input {
    position: absolute;
    inset: 0;
    opacity: 0;
    cursor: pointer;
    width: 100%;
    height: 100%;
}

.upload-placeholder { pointer-events: none; }
.upload-placeholder .fw-500 { font-weight: 500; font-size: .9rem; }

.file-chip {
    display: inline-flex;
    align-items: center;
    background: #eff6ff;
    border: 1px solid #bfdbfe;
    border-radius: 20px;
    padding: .25rem .75rem;
    font-size: .8rem;
    color: var(--portale-primary);
    margin-right: .35rem;
    margin-bottom: .35rem;
}

/* ============================================================
   ALLEGATO CHIP
   ============================================================ */
.allegato-chip {
    display: inline-flex;
    align-items: center;
    background: #f8fafc;
    border: 1px solid var(--portale-border);
    border-radius: 8px;
    padding: .35rem .8rem;
    font-size: .82rem;
    color: var(--portale-text);
    text-decoration: none;
    transition: background .12s;
}

.allegato-chip:hover {
    background: #e0f2fe;
    color: var(--portale-primary);
}

.ticket-bubble--cliente .allegato-chip {
    background: rgba(255,255,255,.2);
    border-color: rgba(255,255,255,.3);
    color: #fff;
}

.ticket-bubble--cliente .allegato-chip:hover {
    background: rgba(255,255,255,.35);
    color: #fff;
}

/* ============================================================
   PROFILO
   ============================================================ */
.profilo-field-label {
    font-size: .75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .04em;
    color: var(--portale-muted);
    margin-bottom: .15rem;
}

.profilo-field-value {
    font-size: .95rem;
    color: var(--portale-text);
}

/* ============================================================
   UTILS
   ============================================================ */
.min-w-0 { min-width: 0; }